Terms & Conditions
Rockwood Forest Nurseries: Terms and Conditions of Sale
Price: All our pricing is based on market conditions and are subject to change without notice. Prices are F.O.B. our farm, RR#1 Cameron, Ontario.
Cash Order Terms: New customers who have not established a line of credit, pay cash, no C.O.D.
Established Credit Terms: For those customers with established credit records for prompt payment, payment is net and due 30 days following receipt of shipment. Credit can be established by written credit application only. Please write for a credit application form. We cannot assure a determination on credit unless application is made at least 6 weeks prior to shipment. All accounts with credit must have the owner sign a 'Guarantee Letter of Payment' to secure payment of the account.
Late Payment Terms: Overdue accounts are subject to a 2% per month (24% per annum) service charge, plus collection costs, if any.
NO CANCELLATIONS WILL BE ACCEPTED AFTER STOCK HAS BEEN DUG OR ASSEMBLED
Our Guarantee: Every endeavour is made to fill orders with grade and quality of stock ordered, and we guarantee all plant material to be in good condition upon leaving our nursery. We cannot be held responsible for stock that does not grow, as it is subject to conditions beyond our control.
Claims: Check all stock on arrival. All shortages must be marked on the Bill of Lading. No claims for rejections or deficiencies will be entertained unless made in writing within five days of arrival of goods. All stock travels at the risk of the buyer, therefore claims for delay or damage should be made immediately to the transportation company.
IF PRODUCT COMES BACK THERE WILL BE A 15% RESTOCKING CHARGE PLUS DELIVERY, IF APPLICABLE.
HST:
Ontario residents must add applicable sales taxes for personal use. Otherwise, a tax exemption form must accompany the order. If a form was filled out last season, it is still valid this season.
NOTE: All applicable taxes are extra. GST Registration Number R12354667